FAQ

Q: Warranty

All machine over 4kgs: 1 year for main machine, 3 months for spare parts.
Lower than 4kgs: 3 months.


Q: Is Safe To Order Here?

Yes, we have over 10 years experience, we sell to America, Canada, Europe, Japan and Australia.

If you have any questions just contact me via email or whatsapp freely, happy to help you.


Q: Do I Have Coupon For Order?

Yes, we can do discount or send free gift according to order amount, more order better price


Q: How Long Is Shipping?

After we ship, 3-7 working days can arrive


Q: Do You Offer Manual And Video?

Yes we have manual and video for operation, after you place order we will send you via email.

Q: What Special Service Do You Offer?

We can do drop shipping and whole sale, contact me if you are interested


Q: Do You Do Customized?

Yes we can do customized machine and private logo


Q: Do You Do Financing?

We accecpt full payment then arrange order


Q: How To Follow My Order After Payment?

We will send email to you about the shipping time, tracking after you palce order


Q: Should I Need To Pay Attention After Get The Package?

Yes, firstly, please check the item to confirm it well before you sign it. If item damage, can get the compensation from shipping company and contact us also.

Q: Customs Fee

Because all country duty/taxes is different, all our price is not inlcuding destination import taxes. Please note that.
 

Q: How To Return?


When you get the machine, if you do not like it, can return within 7 days. Shipping cost will be buyer side, when we get the item return, and check no any problem, refun will be arrange within 2 working day.