Refund & Refund Policy

Thank you for shopping at carolesthetician.

1. The item comes with one-year warranty for main machine, three months warranty for parts. If any component fails within the warranty period, we will replace the defective component.
2. If you receive a "defective" item, please return the item within 30 days of delivery and we will send you a new one after we receive the returned item.
3. Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
4. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.

If you are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy has been created with the help of the Return and Refund Policy Generator.

 

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 30 days
  • Product isn't used or damaged

    We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

    Returning Goods& Refund

    You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

    17800 CASTLETON ST STE 665 CITY OF INDUSTRY, California 91748 United States Of America

    We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

    If item return our address, we will send a new machine or refund to your paypal, refund takes 2-3 working days.


    Contact Us

    If you have any questions about our Returns and Refunds Policy, please contact us:

    • By email: caroline@mychway.com
    • By whatsapp: +86 189 2675 3857